Customer Support

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Have you graduated from university?. Okay, that’s great! Now you need to make a name for yourself. honor!
If you have any complaints about MyFedLoan, please contact their customer service department. They provided some great customer support.

MyFedLoan Customer Support:

The most common problem people face is inaccurate payment processing. Sometimes, you will eventually make additional payments for their loans. On the contrary, it is reported that the borrower incurred additional interest, which was labeled as a “poor credit” loan, and the credit score also decreased.
For general inquiries, you can contact MyFedLoan:

P.O. Box 69184

Harrisburg, PA 17106-9184


In case of any credit disputes, you can contact:

FedLoan Servicing Credit

P.O. Box 60610

Harrisburg, PA 17106-0610

When it comes to issues, we strongly recommend that you call them instead of sending emails. This will provide you with better customer service. However, any agreement must be reached in writing. Their working hours are from 8am to 9pm Eastern Time, Monday to Friday.
If you need MyFedLoan’s statement on a mortgage or loan, you can view it in the “Loan Verification Letter” provided under “Loan Details”. Please think twice before acting. It is important to act with caution.